Challenge
Jungheinrich strives to fulfill its climate neutrality goal by 2050. Indeed, a significant step toward this goal is replacing diesel and LPG-powered forklifts with electric models. However, the company faces major challenges during this transition. Specifically, customers worry about charging time because they assume forklifts operate all day.
Pains
Jungheinrich experiences difficulties convincing customers to adopt the new technology. Moreover, customers hesitate because they believe forklifts run constantly and lack downtime for charging. Consequently, this perception slows electric forklift sales and hinders progress toward climate neutrality goals.
“The perception of MHE utilisation time is often far greater than reality. The Trusted device allows us to dispel those misconceptions.“
Solution
To address this challange, Shihlin Electric partnered with Honghong Electronic, an official Trusted Cahnnel Partner, to implement a reliable transport monitoring solutions.
Consequently, Honghong recommended the Trusted T7 tracking and monitoring device, one of the world’s most robust IoT devices.
This device provided real-time monitoring throughout the shipment and tracked vibration levels and shock impacts. The T7 devices were securely mounted on the transformers before transport. Furthermore, this simple step ensured accurate data collection from the start.
Outcome
With insights from Trusted A/S, Jungheinrich mapped charging opportunities for customer forklifts. This information empowered the global Sales Energy Experts team to sell electric forklifts more effectively. Through testing and dialogue, Jungheinrich and Trusted developed a kit that includes a user manual and a data logger.
The kit helps demonstrate the feasibility and benefits of electric forklifts, supporting Jungheinrich’s climate neutrality goal by 2050.
“The Trusted device allows us to identify battery charging intervals that the end-users were not previously aware of, and these additional layers of detail and data add value to our customers giving them confidence and trust in the accuracy of our solution.“
About Jungheinrich
Jungheinrich is a global leader in material handling and forklift manufacturing, committed to quality in products and services. With a diverse customer base, including retail, food and beverage, chemicals, automotive, manufacturing, and logistics, clients trust Jungheinrich’s experts to deliver top solutions.
Founded: 1953
Size: 21K employees in 120+ countries